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WHAT TO SAY WHEN YOU DON’T KNOW WHAT TO SAY Your guide to a Respectful “No”

Have you been caught off guard by a request from a boss (or a friend?) Did you struggle with what to say? If you mustered up the courage to say “no” did you feel guilty?

Let this guide show you how to deliver “no” in a firm and respectful manner, while protecting your time, your energy, and the relationship.