Lara Currie, Author at Difficult Happens

185 How to Tame your Clients

“Uncertainty creates fear, fear create anger” — Lara Currie Out of control Karen’s are the poster people for the rise in bad behavior. Uncertainty causes fear, and fear causes anger. All too often that anger is vented in the wrong venue. Customers rage at service workers, policies trigger push back, and those who want things…

184 Camaraderie; Toxic or Not

We spend a lot of time with the people we work with. Whether in person or online friendships form, and leadership often tries to encourage a sense of camaraderie with staff. Without knowing it, this can create strife between coworkers. When does camaraderie become toxic? With a nod to systems theory, we can learn how…

183 How Toxic Happens

Things change when you aren’t looking Lara Currie Do you ever wonder how a workplace turns toxic? It doesn’t happen all at once, and it doesn’t happen in a vacuum. Like a pot that slowly boils there are a lot of steps along the way where you can stop the chain reaction of events before…

182 Leadership & Loneliness

Contact is not connection Lara Currie On top of everything else that you have had to deal with this past year, now loneliness is on the rise, and the impact of loneliness on you and the work you do is impactful. Douglas Nemecek, MD, chief medical officer for behavioral health at Cigna says that the…

181 Walk the Walk; Implementing

“Actions prove who someone is, words show you who they want to be” Lara Currie It seems like our best self makes all the lists and plans but she doesn’t always show up to check them off the list and implement. Today, the world is full of information, a plethora of knowledge is just a…

180 Using Stories to Relate to Clients with Carol Cox

What are we but our stories James Patterson This is a juicy episode filled with the way’s that you can use stories in your everyday work life, from the boardroom to the stage. Carol and I talk about everything from our personal struggles and successes to the DNA of the feminine, from speaker hijackers to…

179 Difficult Indeed Happened

You never know how strong you are, until being strong is your only choice. Bob Marley Well, some difficult S*it just happened. In 176 weeks of recording the difficult happens podcast, I have never missed a publication. It’s time for me to model the very behavior I talk about. We will all go through some…

176 Toxic or Not? Compliments

“A girl’s got to do what she’s got to do to make somebody pay her a compliment. If that means moaning ’til the cows come home, then so be it.” Cat Deeley Everyone, at one point in their life, has experienced a compliment that did not sit right. Either it was way too personal, or…

175 The One Thing That Makes All The Difference

“Knowledge is when you learn something new every day.” Ralph Waldo Emerson “Knowledge is when you learn something new every day.” We learn learn learn all day long but do we take enough time to apply? I love to learn, and learning the concepts is one thing, but implementing is another. This brings us to…

174 The Masculine, Feminine Myth

“We must not allow other people’s limited perceptions to define us.” Virginia Satir What kind of energy do you give off? Do you find yourself expressing more masculine attributes or feminine? This concept of masculine and feminine has been around a lot, and we are beginning to see it take hold in the entrepreneurial and…

173 The Distracted Leader with Amber Hawley

“Technology sometimes encourages people to confuse busyness with effectiveness.” Douglas B. Reeves Have you ever found yourself engulfed in a project, focused on the little details like font or style, and before you realize it, hours have passed? Guess what? You were distracted. Distracted does not always mean bouncing from one task to another or…

172 Toxic or Not? Assertiveness

To be passive is to let others decide for you. To be aggressive is to decide for others. To be assertive is to decide for yourself. And to trust that there is enough, that you are enough. Edith Eva Eger When you think of someone who’s being assertive, what comes to mind? Do you see…

171 The Impact of Images with Amy Balliett

“There are three kinds of lies: lies, damned lies, and statistics.” Benjamin Disraeli In a world that is increasingly growing more visual, how do you keep up? Younger and younger generations are becoming more socially competent in understanding differences in the “true-self” and “Instagram-self,” but what about information spread online? 86% of people are now…

170 Toxic or Not? Loyalty

“Taken out of context, I must seem so strange.” Ani DiFranco Do you consider yourself a loyal person? Do you expect loyalty from your friends? On this episode of Toxic or Not, we are tackling loyalty. Many see loyalty as a black and white issue. You’re either loyal or you’re not, when in reality, there…

169 Women, Money, and Business with Lesley Batson

“The greatest gift is not being afraid to question.” Ruby Dee Who likes to talk about money? Money and finances can be a minefield. How much should I charge? What are my costs? Do I really need this? There is a lot to contemplate! There is a lot of advice out there, stalwarts preach that…