45 [Coaching] From Perfectionist to Progress by Identifying Triggers
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Anyone can struggle with balance, perfectionism, disappointment, and conflict. As a small business owner, my guest today, Natalie Johnston and her daughter and business partner, Brittany Dyson, come to the show for an on-air coaching call to get my help in handling perfectionism and disappointment brought on by a conflict with a client.
Unhappy customers are bound to happen in any business at some point in time. Having a better understanding of what might have triggered your customer’s reaction, and how your customer’s reaction might be triggering a reaction in you can help you navigate the situation more gracefully.
This call with Natalie and Brittany will dive into the four conflict personality types and the anatomy of a conflict to help you identify triggers and move from perfectionism to progress.
What you’ll hear in this podcast:
- How perfectionism shows up internally and externally
- What a triggered-reaction looks like and how it impacts you
- What changes when working with family
- How conflict impacts both parties
- How conflict starts and what it looks like
- How conflict can keep going when you don’t know about triggered reactions
- What steps to take to be prepared for conflict and the feelings that come inevitably along with uncomfortable situations
- How most of the time, conflict and difficult situations have nothing to do with you or what you have done, outside of the triggered reactions of both parties involved
Work with Lara
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How to Reach Guests
Natalie Johnston: Owner
Brittany Dyson: Service/Account Manager
Megan Johnston: Inventory/Assistant Manager/Staff Employee
Show Intro music is Whispering Through by Asura
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