30: When Good Enough is No Good

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Done is better than perfect, have you heard that nugget of gold before? It is true for so many things in this world, housecleaning, blog posts, podcast editing, among some of the items that have been on my mind, but this old adage doesn’t always hold up especially when it comes to employees’ subcontractors and even clients.



On today’s episode we are talking about ‘good enough’ and how, and when, it is no good for your business, your clients and your team.

Knowing how to identify the conflict personality types and how to communicate effectively with each one is so important for leaders who are in those businesses that are inherently high-stress, I would argue that everyone benefits from this knowledge and I would love to train teams every day so that we can all understand each other better and raise the level of discourse and take the defensiveness out of our communication with each other.

What you’ll hear in this podcast:

  • Conflict Personality Types
  • What 3 things you can do to determine if your good enough employee, is no good


10 Tips for Dealing with Difficult Clients

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Get tons of tips on dealing with difficult people, having tough conversations, and navigating conflict.

  • Take the guesswork out of how to respond to rude, manipulative or just plain dysfunctional people

  • Take control of the situation so that you don’t get caught up reacting instead of responding

  • Know what to say - when you don’t know what to say