113 Maintaining Business Continuity in a Crisis With Mark Hoffman
Subscribe to the Podcast!
“The secret of good crisis management is not good vs. bad, it’s preventing the bad from getting worse.” Andy Gilman
How do you prepare for days that you hope will never come?
Uncertainty is an inevitability, and these are uncertain times. Preparing your business and your employees to adapt during a crisis is necessary, and it doesn’t have to be difficult.
So how do you take a bad situation and stop it from getting worse?
Mark Hoffman a crisis communication and business continuity expert joins me to talk about preparing for, navigating through, and assessing business responses to a crisis. From a devastating cyber attack to a worldwide pandemic identifying key players and solidifying a response agenda will help prepare you.
It’s not too late to work on a crisis communication plan for your business, you can create your plan from where you are at right now.
What you’ll hear on today’s episode:
- How do you prepare for the unknown
- Identifying key players
- What is a response agenda
- The importance of communication
- Stress is inevitable – do this
- Why side-conversations can be toxic
- Don’t be a lemming – all players should have an equal voice
- Nuance is an important factor
- There will be an emotional and social component
Join the Difficult Happens Facebook group “Community Happens Group”
Work with Lara:
Apply for an On-air Coaching Call!
Got a Question? Comment? Email Lara@difficulthappens.com
Difficult Happens by Lara Currie
Difficulthappens.com/workwithme/
Resources:
© Lara Currie 2020
Show Intro music is Whispering Through by Asura
Episode Photo by on Unsplash
Listen for free on the go with any one of these players for both Android & iPhone

Get my 10 best tips on how to deal with people & sticky situations!
Get tons of tips on dealing with difficult people, having tough conversations, and navigating conflict.
-
Take the guesswork out of how to respond to rude, manipulative or just plain dysfunctional people
-
Take control of the situation so that you don’t get caught up reacting instead of responding
-
Know what to say - when you don’t know what to say